This policy brief examines the tax system's weakness, offers a list of procedures and mechanisms to rehabilitate the tax system and provides recommendations based on suitable reports and studies

“Every person has the right to a standard of living adequate for the health and well-being of himself and his family.” [1] (Universal Declaration of Human Rights, Article 25)   Summary: About 70% of public transport users rely on buses during their daily commute[2]. Yet the satisfaction of these users with its service did not exceed